Indigenous Cultural Museums

WCAG AA Compliant Website for 30 Museums

Website Public Sector Accessibility

Team (4)

Product Designer & Front-End Developer (me)
Product Manager
Software Engineers

Timeline

Oct 2022 — Feb 2023

Tools

HTML/CSS Illustrator jQuery Bootstrap

A WCAG 2.1 AA government platform for 30 Taiwanese indigenous museums — I owned both the UX design and the semantic HTML/CSS/ARIA build, and it shipped with zero accessibility audit failures.

Indigenous Cultural Museums main hero image

01 · Problem Statement

Two failures excluded key users

The legacy site failed accessibility standards and buried 30 museums in admin-style navigation, and both had to be fixed before redesign.

Technical exclusion

No baseline accessibility, so low-vision and screen-reader users were locked out. WCAG 2.1 AA was legally required.

Fragmented IA

Admin-style categories hid regional, festival, and tribal links, so users couldn't connect stories across 30 museums.

02 · Project Goals

Three goals for the rebuild

Respect cultural protocols while making archives easier to find and use, for local communities and a global audience.

Goal 01

WCAG 2.1 AA

Legal accessibility: contrast, keyboard navigation, semantic HTML, ARIA, and screen-reader support.

Goal 02

Cultural IA

Story-driven paths by region, tribe, and festival, not admin-style category lists.

Goal 03

Mobile-first RWD

Lightweight responsive layout for rural users on slower networks and smaller screens.

03 · Design Process

Five intentional stages from audit to front-end delivery

Five stages: Investigate → Ideate → Design → Test → Implement, each tied to a concrete decision in the final site.

Phase 01 · Investigate

Audit & Competitive Benchmarking

Two official sites showed the same navigation and accessibility gaps.

I audited the legacy platform and benchmarked the Council of Indigenous Peoples and Cultural Development Center sites to map friction, patterns, and where accessibility fell short.

Competitive analysis comparing the Council of Indigenous Peoples and Indigenous Peoples Cultural Development Center websites
Competitive benchmark: two official ecosystems, same navigation and accessibility gaps.

Phase 02 · Ideate

Storytelling Information Architecture

IA by region, tribe, and festival, not admin lists.

Thirty museums are grouped the way communities tell stories: place, lineage, and seasonal events, so links feel discovered, not searched.

Information architecture diagram showing the new narrative-driven navigation structure for 30 indigenous museums organised by region, tribal affinity, and cultural timelines
New IA: museums organised by geographic clusters, tribal affinities, and seasonal festival relationships instead of alphabetical lists.

Phase 03 · Design

Wireframing, Prototyping & Visual Language

Heritage and coexistence: a calm palette on every screen.

Wireframes and prototypes tested layout across devices. Visuals stay restrained, with warm cultural tones and humanist type for a calm, community-led browse.

High-fidelity interactive prototype showing homepage design with cultural imagery, accessibility toolbar, and responsive navigation
High-fidelity prototype: flows validated before front-end delivery.

Responsive layout: verified across devices

Live production site: desktop viewport
Desktop
Live site: tablet layout
Tablet
Live site: mobile layout
Mobile

Phase 04 · Test

Accessibility & WCAG Verification

Built-in type size and high contrast, no plugins.

Accessibility was tested in design, not after launch. A global toolbar offers S/M/L text and high-contrast mode across the site.

Colour palette for the Indigenous Cultural Museums platform: warm rice, traditional red, and woven brown
Colour palette: culturally informed tones used across the site.
Colour contrast testing results for WCAG AA pass and fail on typography and UI elements
Contrast audit: type and UI checked against WCAG AA.
Typography readability study across screen sizes and high-contrast mode
Readability: layout holds at 200% zoom.

Phase 05 · Implement

Front-End Delivery

Skip-links and ARIA landmarks for keyboard and screen readers.

I built the front end in semantic HTML/CSS: skip links, ARIA regions, and responsive layout so the design kept its accessibility in production.

Museum profile page mockup showing cultural collection highlights, heritage information, and responsive navigation for an individual indigenous museum
Museum profile page: individual museum view with cultural collection highlights and heritage context.

04 · Summary & Impact

30 museums. One accessible gateway.

One WCAG 2.1 AA platform, built for communities and a global audience. Drag the white bar to compare before and after: the redesign improves visual hierarchy, contrast, and navigation clarity, making museum stories easier to find and read across devices.

Redesigned Indigenous Cultural Museums homepage with cleaner hierarchy and accessibility-first layout

WCAG 2.1 AA

Zero audit failures across all museum profiles.

Responsive launch

Works on mobile, even on slower rural networks.

Cultural access

Archives opened with dignity and accurate representation.

05 · Reflection

Inclusive by design

Accessibility removed visual noise and sharpened the experience, for everyone, not just edge cases. Designing for WCAG 2.1 AA forced clearer hierarchy, stronger contrast, and semantic structure that also improved navigation for sighted users.

The same mindset shaped our slow-technology approach: respect users' attention, reduce clutter, and let cultural content lead, not the interface chrome.

Let's build something
that ships.